Shipping, Taxes, Returns, Exchanges, Layaways & FAQs
How much does shipping cost ?
We ship for FREE to all US states for all orders. All shipping is insured with signature required on delivery.
Is overnight shipping available ?
Yes! Overnight shipping is available for a flat rate of $60 during the checkout. However on the rare occasion that a product is back ordered or out of stock, we will give you a full refund immediately or you will have the option of getting a different product from our jewelry selection.
Is store pickup available ?
Yes store pickup is available. Please call the store before placing the order to ensure that we have the item available for pickup as some times we have to get the item from our warehouse or brand dealers. Please select FREE store pickup to pickup in store.
How long will it take to receive my items ?
You will receive the products within two to three weeks to ship.
However on the rare occasion that a product is back ordered or out of stock, we will give you a full refund immediately or you will have the option of getting a different product from our jewelry selection.
Sometimes if a product is out of stock we may still be able to get it from the manufacturer but it will take longer to get it. We will communicate this to you and inform you in a timely manner.
What can I expect for taxes ?
We collect taxes as per standard state and local laws. Taxes are automatically calculated during checkout.
Returns and Exchanges..
If you are not entirely satisfied with your purchase, we're here to help. You have 7 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.Your item needs to have the receipt or proof of purchase.
How do I get in touch with additional questions ?
You can reach out via chat on the website during standard business hours or you can call our store (423) 245-7544 or you can email us at firstname.lastname@example.org .
Do you offer Layaways ?
Yes! We offer great layaway and we have great offers on Layaways. Call the store at (423) 245-7544 and ask about our layaway offers.